The restaurant here had a nice view, and we both tried some really yummy dishes 🍽️. the location was perfect and so pretty - it was just a short walk to all the places we wanted to visit.

Location very close to the shopping area and Madera beach and other areas. Well cleaned room, large bathroom and EXCELLENT service.

we booked decent size standard king room with your own bottle and could use wake-up service, available in it. the breakfast was full of very good options. the staff was hard-working and professional and around most of the time. also, location was absolutely perfect, at a medium distance from a neoclassical limestone memorial.

This place offers a great selection of food with decently sized and beautiful rooms, each equipped with a complimentary bottle, and the staff are professional and accommodating with early check-in options available.

This place is peaceful, conveniently situated by the boardwalk with a great breakfast and close to shops and restaurants, including a hilltop eatery nearby.

The staff was professional and made us feel comfortable. the breakfast was very good. Check-in was early. Wake-up calls and ironing were free of charge. the location of the property was unbeatable and amazing, close to great dining options. It was not far from Madera beach.

The breakfast was filling and good. Buffet breakfast on weekends. Friendly and accommodating staff. Rooftop restaurant with happy hour. Close walk to the beach, safe area. Beachfront walk to fishing pier, restaurants, and shopping. Free breakfast, clean rooms, great shower. Open sitting area overlooking the pool.

Didn't dislike anything about the property.

My recent stay at Hotel Zihua Caracol was absolutely delightful. The staff was incredibly friendly and helpful throughout my entire visit. The breakfast options included in our stay were varied and delicious, with a menu offering several dishes to choose from. The hotel's location was perfect, just a short and safe stroll from the beautiful beach. The rooms were clean and comfortable, with a great shower, and the pool area was refreshing. I especially enjoyed being able to use the pool at the sister hotel, Casa Sun and Moon, which overlooked the ocean. a fantastic experience that I would highly recommend.

I can recommend this hotel.

I recently stayed at Zihua Caracol in Zihuatanejo for a week and had an amazing experience. The staff was incredibly friendly and went above and beyond to ensure our comfort. The room was spacious and clean, with comfortable beds and pillows. The breakfast included with the stay was fantastic, offering a wide variety of choices. The pool area was nice and usually quiet during the week, and if you tipped the maid every day, you would receive special details in your room.

I highly recommend this hotel.

The hotel provided excellent value for money and offered affordable prices. The attention to detail was evident throughout the hotel, from the well-maintained grounds to the helpful staff. The location along the boardwalk was convenient and provided easy access to the beach and downtown.

All aspects of this hotel were satisfactory.

The breakfast was adequate and enough to start the day. The hotel's location was great, with easy access to several shops and great swimming areas nearby. The staff was friendly and helpful, and ensured a safe environment.

The hotel was in poor condition and needed renovations. The rooms were outdated and uncomfortable, with inadequate ventilation and no facilities for valuables.

I recently stayed at Hotel Zihua Caracol for a weekend getaway. The buffet breakfast was filling and delicious, and I especially enjoyed the rooftop restaurant during their happy hour. The staff, including Cesar, were friendly and went above and beyond to ensure our comfort. The pool was refreshing, and we had access to the pool at their sister hotel, Casa Sun and Moon. Paz, our room attendant, was pleasant and accommodating. I found this hotel to be more than satisfactory and would definitely stay there again.

100% Recommend this hotel.

The hotel was in a great location, close to the beach and only a short walk down the hill for food. The staff were very helpful and the breakfast provided a good variety of options. The hotel facilities were clean and well-maintained.

Nothing to dislike.

The staff was incredible, especially Cesar and Paz. Excellent service. Grounds well-maintained. Great location near beach and downtown. Nice pool. Varied and delicious breakfast. Drinking water available.

It was all superb.

Enjoyable New Year's stay! the inclusive breakfast was delicious with generous portions. the staff were incredibly accommodating and even let us store our bags and change into beachwear when we arrived early. the beautiful ocean view from our clean room was an added bonus. the hotel's location was key, with plenty of great food options nearby.

Some downsides included the hard beds and lack of hot water for showers. the guard dog on the property made loud noises very early in the morning, which made it difficult to sleep.